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Freshsales

Freshsales is an AI-powered CRM from Freshworks that helps you close deals faster with automation, email tracking, and smart insights.

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4.5 (950 reviews)
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Features & Benefits

Pros

  • Modern and user-friendly UI
  • AI-based lead scoring
  • Free plan available
  • Integrated email and phone

Cons

  • Limited reporting in free plan
  • Some features only in higher tiers
  • Phone call credits may incur extra cost

Features

Use Cases

Startup Sales Teams

Perfect for scaling startups needing a smart CRM.

Remote Sales Teams

All-in-one tools for tracking and communicating remotely.

Pricing Plans

Free

$0/monthly
  • Contact & account management
  • Built-in chat & email
  • Mobile app
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Most Popular

Growth

$15/monthly
  • AI contact scoring
  • Workflow automation
  • Email templates
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Pro

$39/monthly
  • Sales sequences
  • Multiple pipelines
  • Advanced analytics
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Enterprise

$69/monthly
  • Audit logs
  • Dedicated account manager
  • Custom modules
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User Reviews

4.5
Based on 950 reviews
5 stars
550
4 stars
280
3 stars
80
2 stars
25
1 stars
15
Noah WilliamsVerified User
· 3/1/2024

Powerful CRM with great value

Freshsales gives us everything we need to run a lean sales operation. The built-in email and AI scoring are top-notch.

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